The Future of Retail: What to Expect, How to Prepare

November 7, 2018, 10:30 am-12:00 pm

The retail landscape is changing dramatically, affecting product manufacturers and retailers both across the functions of their business and in the wider communities they serve. New technology is remaking the face of retail, and ubiquitous devices and powerful artificial intelligence (AI) are enabling hyper-personalized customer-brand interactions. This two-part, hands-on workshop will explore how the retail landscape might evolve in the next decade. Retail and e-commerce leaders will share their perspectives on industry evolutions, and participants will delve into trends such as AI, the shift toward experiences and services, global trade, and geopolitics. Participants will also address the implications of these trends for business and civil society and identify how they can affect corporate and sustainability strategies going forward.

Session Speakers


Photo of Cecilia Tiblad Berntsson

Cecilia Tiblad Berntsson

Social Sustainability Manager
H&M

Photo of Elisa Niemtzow

Elisa Niemtzow

Managing Director
BSR
(Moderator)

Photo of Jacob Park

Jacob Park

Director, Sustainable Futures Lab
BSR
(Moderator)


Thank You BSR18 Sponsors

Platinum

AXA logo

Goodera logo

Robert Wood Johnson Foundation logo

Target logo


Gold

Coca-Cola logo

International Copper Alliance logo


Silver

Microsoft logo

PVH logo

Tides logo

Carbon Offset

BEF logo


Supporters

21st Century Fox

Amazon

Boeing Company

EQT AB

Flex

Google

HU Working Capital Fund

Humanity United

Polecat

The Walt Disney Company

UK Aid


Marketing and Media

3BL

Greenbiz Group

SSIR